Refund Policy

• After payment and before you get the QR Code, you can cancel the order directly in the App under "Member › My Orders" for a full refund to your original PayPal payment method.
• You will be reminded again when you tap "Get QR Code"; once the QR Code is obtained, the eSIM is considered officially activated and cannot be canceled or refunded.
• eSIMs gifted to family and friends follow the same rules.
• Refunds are processed by PayPal; when they arrive depends on PayPal and your card issuer.